Author Archives: Joe Mantua, Black & Veatch

More Collaboration, More Communication

Keeping a safe distance from neighbors is a thing of the past. When I first started in the water industry, I remember the general manager of the utility I worked for saying how one of his goals was for our utility to “stay out of the newspapers.” I also recount how terribly difficult it seemed for our utility to work with some of our neighboring utilities and authorities. Yes, there were agreements and obligations, but it was never easy. I suspect that 30 years ago this was fairly common among utility leaders. Provide reliable, steady service, keep rate increases to a minimum, stay within your own domain. Times certainly have changed, and the industry is at a point where we can no longer expect a business-as-usual approach.The issues facing the water industry are complex and gaining much attention, not just from industry leaders and local officials, but also from the media and general public.

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Topics: Black & Veatch.