
As design-build (DB) becomes more common for the development and construction of long-term infrastructure, the engagement of the owner’s operations and maintenance (O&M) team becomes significantly more important to project success. For some projects, the traditional design-bid-build process may not have taken advantage of the institutional knowledge available from the owner’s O&M teams as facilities and systems were designed, constructed, and commissioned. When projects are implemented without O&M team input, the O&M function can be “stuck” with facilities that do not work as well as they could have if there had been more O&M input into the entire project development process.
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