2021 Phase I Research Report:
Collaborative Delivery of Water and Wastewater Projects
Advancing Project Success and Avoiding Failure
WDBC’s latest research identifies how owners define success or failure for water collaborative delivery projects. Based on interviews with utility executives across the United States, the report also highlights the most critical steps over the project lifecycle that lead to success if managed well—or to failure if managed poorly.
The WDBC Research Committee initiated the two-phase research project in 2020 to better understand the elements of successful collaborative delivery projects. The new report summarizes the first phase of research which sheds new light on:
- What criteria owners use to evaluate project success or failure
- How owners rate the relative importance of people, processes, and tools
- Which steps in the project lifecycle are most crucial for success
- Which project stages include the most decisions and actions leading to project success or failure
- How early operators should be involved in a project
- Whether owners would pursue collaborative delivery projects again
Executive Summary: 2018 Annual Research Report on Collaborative-Delivery Use and Growth in the Water and Wastewater Sector
The results of the annual research studies conducted for the WDBC highlight the significant increased use of collaborative-delivery methods by owners in the water/wastewater industry and growing trend to continue to do so. The answers to the 2018 research questions give compelling insights into this trend.
Download the report to discover:
- Trends and growth in the use of collaborative-delivery methods
- What drives owners to use collaborative-delivery methods
- Future trends in collaborative-delivery methods
- Trends in types of collaborative-delivery methods
WDBC, with the endorsement of DBIA, released the first-ever research report on the use of design-build delivery in North America. This important product identifies the historic trends of growth in both size and number of design-build water/wastewater projects from 2013 through 2017. It also forecasts potential capital outlays on design-build for water and wastewater projects through 2021. Top water/wastewater design-build markets are highlighted as well as how cost, risk, and delivery time drivers affect the future of design-build for water and wastewater projects.
2015 Research Report: Lessons Learned by Owners Using Design-Build Delivery. A Survey of Water Utility/Agency Executives and Managers
In 2015 the WDBC concluded the final phase of its customer survey series with a research report, of project managers and agency/utility executives identifying the core lessons they’ve learned through their experiences with design-build delivery methods. From these experiences, they offer important recommendations for others to use to achieve successful design-build projects, from inception to transition. More importantly, the managers emphasized the value of education—including peer-to-peer interaction and familiarity with best practices—with actions that can improve the education process for practitioners at every level.
2013 Survey of Municipal Officials and Owners on Impediments to Using Collaborative Delivery Methods for Water and Wastewater Projects
As a follow-up to the 2012 Customer Satisfaction Survey, the WDBC, funded a second tier of research to ascertain the type of and level of impediments owners have or encounter in using collaborative delivery methods for water and wastewater infrastructure projects. From this research, the survey participants (representing utilities and municipalities) revealed the numerous impediments they often encounter in being able to use collaborative delivery methods within their organizations and jurisdictions. They reported that these impediments were the result of varying situations that exist within the regulatory environment, governance structures, and the public policy decision-making process. In addition, participants also expressed a desire to learn how to overcome these impediments in order to pursue the use of collaborative delivery methods — and to help others do so as well.
2012 Customer Satisfaction Survey About Design-Build Delivery
In 2012, the Water Design-Build Council (WDBC) funded research questioning municipal owners as to their satisfaction levels with the use of design–build (DB) and construction management at-risk (CMAR) (collaborative) delivery methods for water and wastewater infrastructure projects. The survey findings revealed that the vast majority of owners and project staff involved with and who have used these project delivery methods are highly satisfied with the:
- Quality of the completed projects,
- Level of the owner’s involvement, communication among involved parties,
- Innovative ideas used by the DB firm,
- Generation of fewer claims/change orders, and,
- Smooth transition of the constructed project to operation.
WDBC’s research concludes that design-build solutions for water projects save time and money, and significantly improve project quality
The vast majority of municipalities (within North America) are satisfied with their use of design-build (DB) and construction management-at-risk (CMAR) project delivery methods; and, nearly all plan to use these methods again for future water and wastewater projects. This research study, commissioned by the Maryland-based Water Design-Build Council, a part of a series geared to developing the needed education materials to achieve successful projects.
“The results of this survey confirm what the members of the Water Design-Build Council have experienced at the project level,” commented Water Design-Build Council President and CDM Smith Vice President Pat Gallagher. “Design-Build and CMAR deliver real results for municipalities in terms of cost savings, project quality, and overall efficiency.”
The 2012 Municipal Owners Satisfaction Survey gauged the level of satisfaction that owners have experienced from using design-build or CMAR delivery approaches for water and wastewater infrastructure projects, who were primarily managers and members of the project staff of local and regional governmental units (such as utilities, municipalities, and water/wastewater districts), as well as a few policy-makers.